Export sharing analytics safely

An analytics export can contain recipient, time and network-related information. Treat it as sensitive operational data.

Before you start

• Use the current released client or web app and sign in to the intended account.
• Select the correct workspace and use non-confidential test data.
• Record the current setting or result before changing it.
• Keep passwords, API keys, recovery keys and private links out of screenshots and support messages.

Steps: export sharing analytics safely

1. Open the intended sharing analytics view.
2. Set the required date range and filters.
3. Choose the supported export action.
4. Save the file to a controlled location.
5. Open and verify headers and row count.
6. Restrict access and delete temporary copies when finished.

Expected result

The export sharing analytics safely workflow completes for the test item and its result remains visible after a refresh or reconnect.

Limits and important details

• Available controls depend on the current client version, plan, role and workspace policy.
• A successful connection does not grant permissions beyond its credential and workspace boundary.
• Verify important results with a harmless test before relying on the workflow.

Troubleshooting

The expected control is missing. Confirm the current client, active workspace and role, then check the relevant settings page.

The operation is rejected. Read the exact error and compare credentials, permissions, quota and workspace policy.

The result is still unclear. Repeat with one small test item and contact private support with the time, client version and nonsecret error.

Related guides

• Read share analytics
• Read workspace activity