Read sharing-link analytics

Sharing analytics describe recorded activity for a delivery. They support review but do not prove who physically used a device or forwarded link.

Before you start

• Use the current released client or web app and sign in to the intended account.
• Select the correct workspace and use non-confidential test data.
• Record the current setting or result before changing it.
• Keep passwords, API keys, recovery keys and private links out of screenshots and support messages.

Steps: read sharing-link analytics

1. Open Shared and choose the exact link.
2. Open its analytics or activity view.
3. Confirm date range and current status.
4. Compare views, downloads and recipient information available.
5. Review unusual activity with expiry and access settings.
6. Revoke or replace the link when risk warrants it.

Expected result

The read sharing-link analytics workflow completes for the test item and its result remains visible after a refresh or reconnect.

Limits and important details

• Available controls depend on the current client version, plan, role and workspace policy.
• A successful connection does not grant permissions beyond its credential and workspace boundary.
• Verify important results with a harmless test before relying on the workflow.

Troubleshooting

The expected control is missing. Confirm the current client, active workspace and role, then check the relevant settings page.

The operation is rejected. Read the exact error and compare credentials, permissions, quota and workspace policy.

The result is still unclear. Repeat with one small test item and contact private support with the time, client version and nonsecret error.

Related guides

• Read link activity
• Audit a delivery
• Revoke a link