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Change mobile backup settings

Change photo or video inclusion, network behavior and destination carefully, then verify which new items use the updated configuration.

Last reviewed

Backup settings affect future selection and transfer behavior; changing a destination does not move copies already uploaded.

Before you start

  • Use the current released client or web app and sign in to the intended account.
  • Select the correct workspace and use non-confidential test data.
  • Record the current setting or result before changing it.
  • Keep passwords, API keys, recovery keys and private links out of screenshots and support messages.

Steps: change mobile backup settings

  1. Open mobile Backup settings.
  2. Review the active workspace and destination.
  3. Change photo, video or network choices.
  4. Save and keep the app open for a controlled test.
  5. Verify the next eligible item in the destination.
  6. Check existing copies separately before cleaning the device.
Dosya mobile availability panel showing the supported mobile download choices reviewed before installation.
Use the current official store listing for the device platform. Open full-size screenshot.

Expected result

The change mobile backup settings workflow completes for the test item and its result remains visible after a refresh or reconnect.

Limits and important details

  • Available controls depend on the current client version, plan, role and workspace policy.
  • A successful connection does not grant permissions beyond its credential and workspace boundary.
  • Verify important results with a harmless test before relying on the workflow.

Troubleshooting

The expected control is missing. Confirm the current client, active workspace and role, then check the relevant settings page.

The operation is rejected. Read the exact error and compare credentials, permissions, quota and workspace policy.

The result is still unclear. Repeat with one small test item and contact private support with the time, client version and nonsecret error.

Continue with another task

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Questions and replies

Ask about the steps in this guide. Questions are reviewed before publication.

Keep account details, credentials and private files out of public questions. Use private support for those.

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