Manage email notifications

Email delivery depends on the account address, preference, event and mail filtering. A notification is not a substitute for checking current access in Dosya.

Before you start

• Use the current released client or web app and sign in to the intended account.
• Select the correct workspace and use non-confidential test data.
• Record the current setting or result before changing it.
• Keep passwords, API keys, recovery keys and private links out of screenshots and support messages.

Steps: manage email notifications

1. Confirm the profile email is correct and verified.
2. Open notification preferences.
3. Enable the required email event.
4. Save and trigger one controlled event.
5. Check inbox and filtered folders.
6. Open Dosya directly to act on the event.

Expected result

The manage email notifications workflow completes for the test item and its result remains visible after a refresh or reconnect.

Limits and important details

• Available controls depend on the current client version, plan, role and workspace policy.
• A successful connection does not grant permissions beyond its credential and workspace boundary.
• Verify important results with a harmless test before relying on the workflow.

Troubleshooting

The expected control is missing. Confirm the current client, active workspace and role, then check the relevant settings page.

The operation is rejected. Read the exact error and compare credentials, permissions, quota and workspace policy.

The result is still unclear. Repeat with one small test item and contact private support with the time, client version and nonsecret error.

Related guides

• Set notification preferences
• Update profile settings