Configure workspace branding
Set approved workspace identity and sharing assets, preview recipient-facing changes, and verify contrast before saving.
Last reviewed
Workspace branding should identify the organization without obscuring file information or recipient access controls.
Before you start
- Use the current released client or web app and sign in to the intended account.
- Select the correct workspace and use non-confidential test data.
- Record the current setting or result before changing it.
- Keep passwords, API keys, recovery keys and private links out of screenshots and support messages.
Steps: configure workspace branding
- Open the intended workspace Settings.
- Open Branding.
- Update approved name, image, colors or message.
- Use the available preview.
- Check desktop and narrow layouts.
- Save and test a non-confidential recipient page.

Expected result
The configure workspace branding workflow completes for the test item and its result remains visible after a refresh or reconnect.
Limits and important details
- Available controls depend on the current client version, plan, role and workspace policy.
- A successful connection does not grant permissions beyond its credential and workspace boundary.
- Verify important results with a harmless test before relying on the workflow.
Troubleshooting
The expected control is missing. Confirm the current client, active workspace and role, then check the relevant settings page.
The operation is rejected. Read the exact error and compare credentials, permissions, quota and workspace policy.
The result is still unclear. Repeat with one small test item and contact private support with the time, client version and nonsecret error.
Related guides
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Questions and replies
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Keep account details, credentials and private files out of public questions. Use private support for those.
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