Check cloud import plans and allowances
Understand which workspace plan permits remote import, how monthly and trial allowances work, and what to check when a new copy is blocked.
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Remote import is available on paid plans. The plan of the destination workspace’s owner is the one that counts. Buying a plan for another workspace member does not change the owner’s import allowance.
These allowances apply to copies performed on dosya’s servers. Transfers you run with rclone on your computer follow that separate workflow and its applicable storage and transfer limits.
Steps: check your monthly allowance
Open Import from another cloud in the destination workspace. The This month strip shows the current import usage and the number of imports permitted at the same time.
The regular import allowance resets at the start of each calendar month in UTC. It is separate from the storage space needed to keep the imported files. Usage and running imports count across workspaces owned by the same person, so an import elsewhere can affect the available allowance or slot here.
When the allowance has been used, wait for the next monthly period before starting another import. Files already copied remain in their destination. Check them before repeating a job.
Trials
A trial has a small cap for the whole trial, shown as Trial allowance. It is not a fresh monthly allowance during the trial. If it is used up, review the owner’s billing status before trying another import.
A blocked start
- Upgrade means the workspace owner needs an eligible paid plan.
- Update payment means the owner’s payment needs attention before new imports can start.
- A message about an import already running means you need to wait for a slot. You can prepare and test the next connection while the existing copy finishes.
- A message that the plan could not be checked means to try again later. It does not confirm that the account needs an upgrade.
See troubleshooting for the next check for each refusal. Once access is available, follow Start a cloud import.
Expected result
The import page identifies whether the owner can start another copy and shows the applicable usage period. A blocked start remains unavailable until its plan, payment, allowance or running-job condition is resolved.
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