Account and security
Protect your sign-in and review your active sessions.
- Manage email notifications Review the verified account email, enable supported email alerts, test delivery and keep sensitive file details out of forwarded messages.
- Understanding Free-plan allowances Understand Free storage, protocol transfer, share-link, workspace, member and retention allowances, where to check usage and what happens when a limit is reached.
- Review account identity and sign-in methods Confirm the profile email and available sign-in methods, set or change a password safely, and avoid disconnecting the only usable method.
- Find invoices and update payment details Open Billing, download an available invoice PDF, inspect the next invoice, and use the supported payment portal to update card or billing information.
- Manage redeemed storage packages Review active redeemed packages, their contribution and timeline, and understand how membership or expiry changes the account total.
- Review all workspaces on your account Use the account workspace list to check memberships, roles and context, then open the intended workspace or resolve one you no longer recognize.
- Filter workspace activity on mobile Filter workspace activity on mobile with a controlled test, clear verification, limits, and recovery steps.
- Open workspace activity on mobile Open workspace activity on mobile with a controlled test, clear verification, limits, and recovery steps.
- Turn on biometric app lock Turn on biometric app lock. Follow a controlled workflow, verify the result, and avoid changing the wrong workspace or item.
- Change phones without losing cloud copies Verify completed cloud backups, sign out or secure the old device, install on the new phone and avoid re-uploading an entire library blindly.