Mobile app help

Set up photo backup, browse and share cloud files, restore contacts, and troubleshoot Dosya on iPhone and Android.

• Sign out and clear mobile account data Sign out and clear mobile account data. Follow a controlled workflow, verify the result, and avoid changing the wrong workspace or item.
• Switch accounts in the mobile app Switch accounts in the mobile app. Follow a controlled workflow, verify the result, and avoid changing the wrong workspace or item.
• Switch mobile workspaces before browsing Switch mobile workspaces before browsing with a controlled test, clear verification, limits, and recovery steps.
• Complete two-factor sign-in on mobile Complete two-factor sign-in on mobile. Follow a controlled workflow, verify the result, and avoid changing the wrong workspace or item.
• Browse a Vault Space on mobile Browse a Vault Space on mobile with a controlled test, clear verification, limits, and recovery steps.
• Open a Vault file on mobile Open a Vault file on mobile with a controlled test, clear verification, limits, and recovery steps.
• Save a Vault file to the mobile device Save a Vault file to the mobile device with a controlled test, clear verification, limits, and recovery steps.
• Review Vault transfer progress on mobile Review Vault transfer progress on mobile with a controlled test, clear verification, limits, and recovery steps.
• Unlock Vault on mobile Unlock Vault on mobile with a controlled test, clear verification, limits, and recovery steps.
• Play a video in the mobile viewer Play a video in the mobile viewer with a controlled test, clear verification, limits, and recovery steps.