Mobile app help

Set up photo backup, browse and share cloud files, restore contacts, and troubleshoot Dosya on iPhone and Android.

• Review Vault transfer progress on mobile Read Vault upload and download byte progress, retry failed uploads safely, handle download-only failures, and understand the five-minute lock boundary.
• Unlock Vault on mobile Unlock Vault on your phone with its passphrase or recovery key, understand the five-minute background lock, and resolve exact unlock errors.
• Play a video in the mobile viewer Play and seek mobile video with native controls, understand the one-hour stream URL and 15-second stall state, and recover from unsupported codecs.