Keep files and folders offline on your phone

Use Make available offline to keep a file or folder inside dosya on this phone. Connect to the internet and let the download finish before you need it offline. Copies saved on one phone do not make files available offline on another device.

Steps: save and open a copy

1. Open Files, choose the workspace, and find the file or folder.
2. Open its menu and select Make available offline. For a folder that needs more than 1 GB of additional downloads, review the file count and size and confirm Download.
3. Open Settings. Under Offline files, tap Storage used by offline files to open Offline.
4. Check the item’s status. Waiting to download or Downloading means it is not ready yet. The Available offline badge identifies a saved copy.
5. Open the file from Offline. For a saved folder, open the folder and then its file. This screen opens the copy kept on the phone.

Use Sync now while connected to check for updates. A saved copy may be older than the cloud file while an update waits for Wi-Fi, space, or your storage budget. Some file types can show Preview unavailable offline even when their original file is saved.

The save action is unavailable for Vault items and files or folders with a lock restriction. Restricted files inside a saved folder are not downloaded for offline use.

Manage phone storage and downloads

In Settings → Offline files:

• Storage used by offline files shows the space these copies use on this phone.
• Download offline files over mobile data allows downloads away from Wi-Fi. It is off by default. Checks for changes can still run on any connection.
• Storage budget offers Off, 5 GB, 10 GB, 25 GB, or 50 GB. Off means no optional budget. Downloads stop when they would exceed the selected budget.

If you see Waiting for Wi-Fi, join Wi-Fi or enable mobile-data downloads. A VPN can also leave the connection treated as unavailable for Wi-Fi-only downloads. Not enough space on this phone requires freeing device storage. Over your offline storage budget requires removing saved items or increasing the budget. Then try Sync now.

Remove offline copies

Open Offline and tap Remove beside an item, or choose Remove from offline in its menu. This removes its offline selection without deleting the cloud file. A copy can remain if another saved folder or file still requires it.

To clear every offline copy, open Settings → Offline files → Remove all offline files, tap Remove, and confirm Remove. The confirmation explains that the files stay on dosya. These removal actions work without an internet connection.

Clear cache does not remove offline files. Signing out clears the account’s offline copies and settings from this phone. If access to a cloud file is removed, dosya can remove its saved copy only after the phone reconnects and checks access.

Expected result

The item shows Available offline and opens from Offline without a network connection when its preview supports offline use. Removing its offline selection leaves the cloud file intact.

Related guides

• Save a file to your device
• Understand storage limits