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Restore contacts to a phone

Restore contacts to a phone. Follow a controlled workflow, verify the result, and avoid changing the wrong workspace or item.

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Restore contacts to a phone is safest when you verify the account, workspace and target before committing the action. This guide uses a small controlled example so you can confirm each state.

Before you start

  • Open Mobile Contacts restore in the current released Dosya client.
  • Confirm the active account and workspace, then identify a test contact backup.
  • Use non-confidential test data and record the current state before changing it.
  • Keep passwords, API keys, recovery keys and private links out of screenshots and support messages.

Steps: restore contacts to a phone

  1. Open Mobile Contacts restore and confirm the active workspace.
  2. Select a test contact backup and check its name or identifying details.
  3. Review the backup date and restore to the intended account.
  4. Read the confirmation, warning or progress state before leaving the screen.
  5. Verify that the restored contacts appear in the device contacts app.
  6. Refresh or reopen the view once to confirm the result persisted.
Dosya mobile availability panel used before starting a device-only contacts workflow.
Use a small test contact set and confirm the device contact account before a restore. Open full-size screenshot.

Expected result

The workflow completes for the controlled test and the restored contacts appear in the device contacts app. The result remains visible after a refresh or reconnect.

Limits and important details

  • Available controls depend on the current client version, plan, role and workspace policy.
  • Actions may be blocked by folder locks, hidden-item rules, storage limits or a restricted credential.
  • For destructive or access-changing actions, test with disposable data before applying the workflow to important files.

Troubleshooting

The expected control is missing. Return to Mobile Contacts restore, confirm the active workspace and check that your role permits the action.

The operation is rejected. Read the exact message and check access, locks, quota, network state and client version before retrying.

The result is unclear. Repeat with one small test item, then contact support with the time, client version and a nonsecret error message.

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Questions and replies

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Keep account details, credentials and private files out of public questions. Use private support for those.

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