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Disconnect a cloud import account

Remove a Google Drive, OneDrive or Dropbox connection safely while keeping already imported Dosya files and checking active jobs first.

Last reviewed

Disconnecting removes Dosya’s stored connection to the provider account. Files that already completed import remain in Dosya; future browsing and imports from that account stop.

Before you start

  • Check for active import jobs and let required items finish.
  • Verify important imported files in Dosya.
  • Identify the exact provider email to remove.
  • Understand that deleting a Dosya copy and disconnecting its provider are separate actions.

Steps: disconnect the account

  1. Open Profile → Integrations, or open the provider integration’s Connected accounts section.
  2. Find the provider and exact account email.
  3. Confirm that no required import is still running from it.
  4. Select Disconnect on that account row.
  5. Wait for Account disconnected and confirm the row disappears.
  6. Reload the provider integration and verify that browsing now requires a new connection.
Dosya cloud integration connection card used to connect or reconnect a Google Drive account after no active account remains.
After disconnection, the provider returns to its connection state. Reconnect only when another import is needed. Open full-size screenshot.

Expected result

The account no longer appears as connected and cannot open the import picker until reauthorized. Completed files remain in their Dosya workspace folders.

Limits and provider revocation

  • Disconnecting does not delete provider originals or completed Dosya copies.
  • It may interrupt an active job that still needs provider access.
  • Provider-side authorization can also be revoked from the provider account’s security settings.
  • Reconnecting later creates a new authorization and does not automatically resume every old job.

Troubleshooting

Disconnect failed. Check the connection and retry once from Profile → Integrations. Preserve the provider name and visible error for support.

The account still appears. Reload the list and confirm you removed the correct row when multiple emails are connected.

Imported files disappeared. Check the active Dosya workspace and destination. Disconnection itself does not delete completed files.

The provider still lists Dosya access. Revoke it from the provider’s connected-app security page as an additional provider-side step.

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